Warranty Information

WaterTech Industries Residential REIONATORô Limited Lifetime Warranty

WaterTech Industries (WTI) hereby warrants said equipment, only to the original purchaser at the original installation location.

THIS WARRANTY PERIOD BEGINS at the time of initial installation and use. The warranty becomes valid upon registration of the equipment.

LIMITED LIFETIME WARRANTY ON CONDITIONER AND BRINE TANK - WaterTech Industries will replace or repair (at WTI option) any conditioner tank that becomes unusable because of leakage, corrosion or rupture. All internal mechanical components are warranted for a period of five years from date of installation.

LIMITED LIFETIME WARRANTY ON RESIN - Your REIONATORô has been equipped with the highest quality NSF certified water treatment media. If, upon factory inspection, the resin is found to be defective, WaterTech Industries will furnish replacement resin. The resin warranty does not cover resins subjected to water containing greater than 2.0-ppm of free chlorine or chloramines or containing greater than 0.5-ppm total Iron and/or Manganese. Resin which has been fouled by iron, manganese, organics (or other contaminants not designed for treatment by the REIONATORô) is not covered.

LIMITED LIFETIME WARRANTY ON CONTROL VALVE - Your REIONATORô has been equipped with the highest quality water conditioning control valves available. If, upon factory inspection, the control valve body is found to be defective, WaterTech Industries will furnish repair or replacement (at WTI option) of the control valve body. All internal mechanical components are warranted for a period of five years from the date of installation. All electrical or electronic components are warranted for five years from the date of installation.

EXCLUSIONS AND LIMITATION OF LIABILITY - WaterTech Industries' liability for special, incidental, or consequential damages is expressly disclaimed. In no event shall WaterTech Industries' liability exceed the obligation of repairing or replacing any part that becomes defective under valid warranty coverage as described above. Cosmetic damage that does not affect the process functionality of the equipment is not covered. WaterTech Industries makes every effort to ensure that all illustrations and specifications are correct. However, these do not imply a warranty that the product is merchantable or fit for a particular purpose, or that the product may not vary from the illustrations and specifications. The warranty contained herein is in lieu of all other warranties, expressed or inferred, including any implied warranty of fitness for a particular purpose. Labor and transportation costs incidental to the delivery or replacement of parts other than WTI factory repairs are not covered under this warranty. In the event of a warranty replacement or repair, WTI will cover the cost of shipping the covered components. This warranty expressly excludes any system which has been damaged by accident, fire, flood, Act of God, abuse, neglect, freezing, excessive temperature (over 100-deg. F.), excessive pressure (over 100-psi), misuse, alteration, product identification tampering, misapplication, installation or operation not consistent with WTI instructions and installation outside of applicable plumbing codes and local regulations. Fulfillment of the warranty coverage by WTI is contingent on proper execution of the procedures set forth in the WTI Warranty RMA policy. No person or representative is authorized to assume for WaterTech Industries any liability on its behalf, or in its name, except to refer the purchaser to this warranty. This warranty gives you specific legal rights, you may also have other rights which vary from state to state.

WHAT MUST YOU DO TO OBTAIN WARRANTY SERVICE - The warranty registration card must be filled out completely and returned to WaterTech Industries within thirty days of installation to validate the REIONATORô Limited Lifetime Warranty. Units that have not been registered will be covered under the Standard Product Warranty rather than the Limited Lifetime Warranty. Repair work should be performed by an authorized WaterTech Dealer. In the event that authorized dealer service is not available, defective components may be returned directly to WaterTech Industries for warranty service. The registered owner must return the defective component, freight prepaid, with proof-of-purchase, within the applicable warranty period.

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